We are experts in crafting exceptional digital experiences
Discovery
Building a custom and effective HubSpot solution starts with a deep understanding of your business. Our in-house team starts by identifying segments that require improvement and the core issues that Hubspot will be solving and improving. Our HubSpot marketing team has a wide range of experience with many SAAS platforms and can provide consultation services on how your chosen platforms can work and integrate with your Hubspot tech stack.
Implementation
Once our team has taken a deep dive into your business and identified the areas of improvement, we move to implementation. This is where your custom business Hub comes together with sales pipeline configuration, dashboard setups and sequence development. Remember those tasks you dread doing manually, like scheduling nurture sequences or spinning up multiple landing pages to send them to different audiences? Forget about them with Marketing Hub Professional.
Support
Once your business is set up and ready to go in HubSpot, our team continues to provide ongoing support. Working with some of the leading brands in Australia, we are always working to streamline marketing, sales and service solutions that compliment existing business strategies and support your business for efficiency and growth. Our ongoing support includes: lead cycle development, social network integration, workflow mapping and more!
Common Misconceptions
Understand the benefits of HubSpot with the help of Multimediax
HubSpot is only beneficial after months of set up.
A strategically implemented Hub with Multimediax can provide your business with all the tools it needs to scale quickly and profitably including: hands-on support, customised marketing workflows and tailored CRM systems.
Multimediax understands the importance of fast implementation, that’s why we work off a 30-day set up time frame. No waiting around for months and months to get started!
Unlock your business potential with HubSpot
HubSpot Real-Time Tracking
HubSpot provides real-time tracking of customer behaviour and engagement across multiple channels, including email, social media, and website interactions. This enables businesses to gain real-time insights into customer behaviour and preferences, allowing them to make data-driven decisions in real-time. HubSpot also has closed-loop tracking capabilities to help your team plan more strategically for the future by focusing on their best lead sources. Our HubSpot services help businesses to quickly identify opportunities to engage with customers and provide personalised experiences, enhancing customer satisfaction and driving business growth.
HubSpot Workflows
HubSpot Workflows allow businesses to automate repetitive tasks and streamline workflows across their marketing, sales, and service teams. Workflows can be created for a variety of tasks, including lead nurturing, deal management, customer onboarding, and more. Multimediax can set triggers and actions for each workflow, allowing them to automate tasks based on specific customer behaviours or other criteria. This allows your business to save time and improve efficiency, while also providing a better customer experience.
HubSpot Accountability
HubSpot’s platform allows businesses to track and measure performance across their marketing, sales, and service teams. This enables businesses to hold everyone accountable for their role in the customer journey, ensuring that each team member is contributing to the overall success of the business. Our team provides training sessions and documentation to help all members of your business maximise efficiency and utilise all tools HubSpot has to offer.
Frequently asked questions
How does HubSpot compare to other CRM Systems?
HubSpot is a centralised CRM for Marketing, Sales and Service teams to effectively manage and achieve desired results through data visualisations.
HubSpot is continually advancing their software and is a widely used CRM of top businesses. A big point of difference for why Multimediax has chosen HubSpot is because of the software UI and UX. It is just not a platform for advanced marketers, but also a platform for non-technical business owners new to this type of software.
How can HubSpot help me with online advertising?
HubSpot can help you with online advertising for your small business by providing a comprehensive suite of tools to create, launch, and manage your ad campaigns across multiple channels. With HubSpot, you can easily target your ads to the right audience, track performance, and optimise your campaigns to achieve your business goals.
How can I use HubSpot to target my ads to the right audience?
HubSpot’s targeting capabilities allow you to reach the right audience for your business. You can create targeted ads based on location, demographics, interests, behaviour, and more. HubSpot’s tools also allow you to create custom audiences and lookalike audiences to reach people who are similar to your existing customers that can feed back into the advertising platforms to make your campaigns even more powerful. This can lead to an increase in quality of leads and reduction in cost per lead.
What tools does HubSpot offer to help me manage customer relationships and interactions?
HubSpot offers a suite of tools to manage customer relationships and interactions, including a CRM, marketing automation, sales automation, and customer service tools. These tools allow you to manage customer interactions across multiple channels and touchpoints, and track customer data and behaviour to provide personalised experiences.
Can HubSpot help me track the ROI of my marketing campaigns and tie them to specific customer interactions?
Yes, HubSpot’s reporting and analytics tools allow you to track the ROI of your marketing campaigns and tie them to specific customer interactions. You can track leads generated from each campaign, their interactions with your website, and their behaviour throughout the buyer’s journey. This helps you to understand the effectiveness of your campaigns and optimise your marketing efforts accordingly.
What’s the difference between tracking in HubSpot versus individual platforms?
HubSpot allows you to report on all of your channels in one central place showing you real ROI. This not only helps you save time, but also allows you to report on and compare channels side by side to make executive decisions on future plans.
What kind of online advertising options are available through HubSpot?
HubSpot offers a range of online advertising options, including paid search ads, display ads, social media ads, and retargeting ads. You can create and manage your campaigns across multiple platforms, including Google Ads, Facebook Ads, and LinkedIn Ads. HubSpot integrates with over 1,000 apps. If needed, however, a Zapier software connection could allow you to integrate even more.
How can I track the performance of my ad campaigns through HubSpot?
HubSpot’s ad tracking tools allow you to monitor the performance of your ad campaigns in real-time. You can track metrics such as clicks, impressions, conversions, and cost per conversion to evaluate the effectiveness of your campaigns. HubSpot also has closed-loop reporting which allows your sales and marketing team to identify what happened to the leads they received and what sources provided the best and worst leads.
How can HubSpot help me streamline my sales and customer service processes to improve the customer experience?
HubSpot’s sales automation and customer service tools allow you to automate repetitive tasks, streamline workflows, and provide a better customer experience. With HubSpot, you can create automated workflows to guide customers through the sales and service processes, track customer interactions, and provide personalised support at every touchpoint.
What kind of insights can I gain from using HubSpot’s reporting and analytics tools to track customer interactions and behaviour?
Using HubSpot’s reporting and analytics tools, you can gain insights into customer behaviour, preferences, and needs. You can track how customers are interacting with your content, which pages they are visiting, and what types of content they are engaging with. This information allows you to optimise your marketing, sales, and service strategies and provide a better customer experience.
The MMX Advantage
Why you should consider us as your Web Design Agency
Flexible technology allowing your business to grow
We develop all our websites on flexible technology, offering a powerful framework that can grow with your business.
The latest compliant web technology
We embrace new web technologies that are also backwards compatible which means your clients will have a delightful experience, no matter what browser or device they are on.
Scale effortlessly on any device
All our websites are developed on mobile responsive frameworks out of the box. Which means they will scale as beautifuly as a responsive website should across desktop to tablet to any mobile device.
An easy to use digital environment
Our UX experts will make sure your website is intuitive for website users to navigate, and easy for site managers to update and manage their content.
Solid web Infrastructure that ensures you are compliant with modern standards
Powerful & secure front end and back end frameworks to ensure our sites are built to modern standards.
A dedicated support team behind you
A dedicated support & monitoring team ensures your website runs efficiently all the time. Our maintenance team will also ensure platforms, plugins and security patching is always up to date.
Request a Comprehensive Web Design Proposal
Work with a team of web experts who can guide you to success.
Want sustainable growth for your business online? Get In touch with our friendly team for a digital marketing consultation. The coffee is on us!
Emad Raad – Head Of Digital
Feel free to call our office and Say Hello on 1300 669 339